Correctly informing the users of this website is important to us, which is why we will explain below what data is collected from you, how this data will be used, the purpose of its use, and what your rights are in this context.
Our company has complied with the provisions of EU Regulation 2016/679 (GDPR) in all legal aspects introduced by the new regulation, adhering to the principles regarding personal data.
By Personal Data, we refer to any information that can lead us, directly or indirectly, to the identification of a person. Personal data includes: Name, any Identification Number, any information about Location, and any other online identifier, such as the device used to access the internet, IP address, or information received via cookies.
Regarding consent, in the context of collecting and using your data, we have ensured the implementation of all technical measures to obtain your informed consent, from the first to the last interaction with the website www.teamexpres.ro.
Protection of Your Data:
Our goal is to comply with the new personal data protection regulations. Therefore, we promise that the security of your personal data is a priority for us. We use this data to provide you with a personalized experience on our website, for changing the language in which you read the information, contact forms, product and service evaluation, marketing, advertising, media, administrative purposes, development, tracking and monitoring of sales, and promoting products on the platforms we use (Facebook and Google).
How We Use Data:
Email Address
To contact us via www.teamexpres.ro, the user must provide a valid email address. If you have provided your email address, it is necessary for us to respond to your request. Subsequently, we will use the email address for advertising, marketing, publicity, statistics, electronic communication services, informational emails about our products and services, as well as articles and resources we periodically publish on this site.
First Name and Last Name
These data are necessary for easy communication. We also use this information to personalize responses to inquiries, to finalize the service provision contract, and to personalize marketing emails.
Phone Number
If you have provided your phone number, we use this information to contact you quickly regarding your request. The phone number may also be used in SMS/marketing campaigns.
Billing Data
If you have provided us with billing data (Social Security Number, Company Identification Number, Registration Number in the Trade Register, Company Headquarters Address, Bank Account, Bank Name, Legal Representative’s Name, Legal Representative’s Position), we will use this information to issue invoices that certify the completion of the sale between the contracting parties.
Browser/IP/Device Data
If you have consented to the collection of information about your browser, IP, and device, we use this data to determine how you use this site, with the goal of implementing the necessary changes to help you find the information you’re looking for more easily.
Conclusion
We have taken all the technical measures so that you are not required to provide us with any data (everything is optional), but it’s worth knowing that without them, certain parts of the site may not function properly, we may not be able to collaborate, or we may not be able to inform you about products or services that may interest you.
You do not have to provide us with any personal information if you do not wish to. However, without doing so, it is unlikely that you will experience the optimal service we offer our clients. But if that is your choice, we respect it.
Sharing Your Data:
We have not sold, do not sell, and will never sell your data to third parties. We offer services based on the trust of our customers and potential clients, and the security of personal data is essential to this process.
The only entities that have access to the data of the users of this site are the agencies or providers we collaborate with based on contracts that include confidentiality clauses, without which we could not carry out our activities. In exceptional cases, and only based on official requests, public institutions that enforce the law in Romania may also have access.
Additionally, we anonymize and aggregate personal information (so that it does not identify you) and use it for purposes such as IT system testing, research, data analysis, website and app improvement, and developing new products and services.
Marketing Messages
If we have your consent, we will send you marketing messages via email or SMS to inform you about our products and upcoming promotions, about new articles published on this site, and about useful articles published on other websites, and to keep you updated on what we are doing.
Unsubscribing from the Newsletter
You can unsubscribe from the newsletter at any time by clicking on the unsubscribe link in any newsletter you have already received from us.
In this context, we will ensure that you no longer receive our marketing messages via email. If the automated system does not work, please send us a request at the email address admin@teamexpres.ro. Any such request will be resolved within 48 hours of receipt.
Online Advertising
We run online advertising campaigns to inform you about the products and services we offer and/or the articles published on this site.
In this context, we use two advertising networks – Facebook and Google/DoubleClick, as well as various targeting techniques within campaigns – based on demographic data (gender, age, geographic location, proximity), or interests. We obtain this information through the aforementioned networks.
Often, our ads, which you see on other sites, are displayed based on the information we have about you (for example, when you visit the site, you will later be targeted on Facebook or in the Google partner network with ads for related products/services).
Your Rights Regarding Data:
Here are your rights in the context of data collection and processing.
- The right to be informed about how your personal information is being used.
- The right to access the personal information we hold about you.
- The right to request the correction of inaccurate personal information we hold about you (although you can likely do most of this through your account).
- The right to request the deletion of your data, or to stop processing or collecting it, under certain circumstances.
- The right to stop direct marketing messages and to withdraw your consent for other consent-based processing at any time.
- The right to request a copy of the information we hold about you.
- The right to request that we transfer your personal information to another data controller in a structured, commonly used, and machine-readable format.
Changes to How We Protect Your Privacy
We may update this page from time to time to reflect how we process your data.
If we make significant changes, we will make this clear on this webpage or through other means of contact, such as email, so that you can review the changes before continuing to use the website.
As a customer or user, you have the right to modify the data you initially provided, as mentioned under the rights set forth by EU Regulation 2016/679 (GDPR). The site includes forms that allow you to view the report on the data we hold about you, modify it, or request its deletion.
SC Team Expres International SRL’s privacy policy applies only to the data voluntarily provided by you, as a customer or user of the website.
SC Team Expres International SRL commits to using the data collected from you solely in accordance with the declared purposes, as outlined in this privacy policy. The exception to this is if the transfer/access/viewing/etc. is required by authorized institutions for these purposes, and in cases governed by the legislation in force at the time of the event.
Use of cookies
A cookie is a small file, consisting of letters and numbers, which will be stored on a user’s computer, mobile terminal or other equipment from which the Internet is accessed. The cookie is installed by the request issued by a web server to a browser (eg: Internet Explorer, Chrome) and is completely “passive” (does not contain software programs, viruses or spyware and cannot access information on the user’s hard drive) .
We use cookies when you visit our site. There are four main types of cookies – here’s how and why we use them.
Site functionality cookies – these cookies enable you to navigate the site and use our features such as ‘Add to Cart’ and ‘Save for Later’.
Site analytics cookies – these cookies allow us to measure and analyze how our customers use the site to improve both its functionality and your shopping experience.
Customer preference cookies – when you browse or shop on our site, these cookies will remember your preferences (such as your language or location) so that we can make your shopping experience as smooth as possible and more personal for you.
Targeting or advertising cookies – these cookies are used to serve ads relevant to you. They also limit the number of times an ad is shown and help us measure the effectiveness of our marketing campaigns.
How to contact us:
We always want to hear what our customers think about any aspect of our site (services or privacy).
That is why, if:
Have questions or feedback about this ad;
If you no longer want us to use information about you;
If you wish to exercise any of the rights in this section as set out above, or have a complaint,
Please do not hesitate to contact our customer support team, who will be happy to answer any questions you may have.
You can contact the privacy team at admin@teamexpres.ro or otherwise, through the Customer Support Service, through the website.
